Returns & Exchanges

At Juki Amsterdam, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship to Amsterdam

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home collection.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.