Frequently Asked Questions
Everything you need to know about bringing premium design into your home.
What are your delivery times within the Netherlands?
Orders placed before 4:00 PM CET are typically processed the same day. You can expect your delivery within 1-2 business days for addresses within the Netherlands.
Do you offer international shipping?
Yes, we ship our home collections across Europe. Shipping costs and delivery times vary by country and will be calculated at checkout.
What is your return policy for home decor items?
We offer a 30-day return window. Items must be returned in their original packaging and unused condition to qualify for a full refund.
Are your products sustainably sourced?
At Juki Amsterdam, we prioritize ethical manufacturing. We work closely with artisans who use sustainable materials and fair labor practices to create our unique home goods.
Which payment methods do you accept?
We accept all major payment methods including iDEAL, Bancontact, Credit Cards (Visa/Mastercard/Amex), and PayPal for a secure checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a Track & Trace link to follow your package's journey.